Saturday, January 8, 2011
A Quiet Day In the Warehouse
Now that's how it should work. But at our store it usually happens like this. The truck shows up late, the warehouse guys scan all the boxes, then place them in a big pile, then they get unpaid (yes unpaid) high school teenagers to put the boxes away. These guys "work" at our store cause of some co-op scam the managers arranged with their school for them to learn "job skills", I've yet to see them learn or demonstrate any. But I don't blame them one bit I mean the only thing worse than working for my store would be doing it for free (although they do get paid for working weekends... below minimum wage).So it's hardly surprising that the "in theory" organization of our warehouse is completely disorganized. Funny how a main component of a companies operating system rests a critical point task on unpaid workers.
So the guys in charge of organizing the warehouse are unpaid high school students who are operating off a "run out the clock" playbook which usually translates into dumping said box where ever there's an open spaces. Which again I understand completely. I do it when I have to "return" pesky items I don't know or care where they are on the shelf and I usually throw it on the upper shelves or behind a bunch of other items. Hey if it looks good the bosses don't care so why should I.
So all of this not giving a fuck translates into one big fucking mess of a warehouse where instead of being organized, things are just kinda "in an area". This excellent business model translates very well for a bad employee like myself and actually makes spending 30 minutes in the warehouse believable to my boss when I know we are either out of the item or its filed away in a corner no where near where it should be. However on the opposite side it makes it very frustrating when I'm looking for an item for a "good customer" and I have to tear through mountains of crap to find an item. I've actually done this looking for a large item that the inventory said we had 70 of yet they were no where to be seen. Oh well, I guess it's back to lying to customers, an essential survival tool for dealing with poor management.